Refund Policy
This Refund Policy explains the conditions that apply to deposits, appointments, rescheduling, cancellations, and payments made through or in connection with Global Med Group.
Service Terms
Purpose of the Policy
Global Med Group operates as a digital platform that connects users with independent healthcare, dental, aesthetic, and wellness professionals. This policy is intended to clarify how appointment deposits, cancellations, rescheduling requests, and refunds are handled.
Appointment Deposits
To confirm an appointment, a deposit may be required at the time of booking. This deposit helps secure the availability of the professional, reserve the appointment time, and allocate the necessary resources for the service requested.
Rescheduling Policy
Patients may reschedule their appointment up to 72 hours before the scheduled appointment time, subject to provider availability. Rescheduling requests must be submitted through the official communication channels provided by Global Med Group or the corresponding service provider.
Late Cancellations
If a cancellation is made less than 72 hours before the scheduled appointment time, the deposit may be non-refundable. In such cases, the patient may lose the opportunity to reschedule using the same deposit.
No-Show Policy
If a patient does not attend the scheduled appointment and does not provide timely notice, the deposit may be forfeited and will not be refunded.
User Acknowledgment
By booking an appointment or making a payment through this website or through any related communication channel, users acknowledge and agree to the terms of this Refund Policy.